Privacy,made clear.

Information you provide

• Name, telephone number, email address and preferred contact method.
• Property requirements such as location, budget, unit type, timing and investment goals.
• Messages, meeting notes, feedback and documents you choose to share.

Information collected automatically

• Device and browser information, approximate location, IP address and website activity.
• Cookie and analytics information used to understand performance and protect the website.

• Respond to enquiries and connect you with an appropriate advisor.
• Understand your requirements and recommend relevant properties, areas or services.
• Arrange calls, viewings and follow-up communications.
• Operate, secure, measure and improve our website and client experience.
• Keep business records and meet legal or regulatory obligations.
• Send marketing only where permitted; you can opt out at any time.

We process personal data when it is necessary to handle your request, provide a service, meet a legal obligation, pursue a legitimate business purpose that respects your rights, or where you have given consent.

We do not sell your personal data. We may share only what is reasonably needed with:

• Authorised Kings Crown team members and advisors.
• Providers supporting hosting, communications, analytics, security or client management.
• Developers, property partners or professional advisers where needed for your request, or with your direction.
• Authorities, regulators or other parties when required by law or to protect legal rights and safety.

Recipients are expected to use information only for the relevant purpose and to protect it appropriately.

Cookies and similar technologies help the site function, remember choices, understand usage and improve performance. Some pages may include content or links from third parties, such as maps, video, social media, analytics or messaging services. Those providers may collect data under their own policies.

You can control cookies through your browser and, where available, our consent controls. Blocking some cookies may affect site features.

Some service providers may process information outside the UAE. Where personal data is transferred internationally, we take reasonable steps to use appropriate safeguards and handle it in line with applicable UAE data-protection requirements.

We keep personal data only for as long as needed for the purposes described here, to maintain necessary records, resolve disputes and meet legal obligations. Retention depends on the type of information and the reason it was collected.

We use reasonable organisational and technical safeguards designed to protect personal data. No online system is completely risk-free, so please use care when sharing information electronically.

Subject to applicable UAE law and relevant exceptions, you may ask us to:

We may need to verify your identity before completing a request. You may also have rights relating to data portability and automated decision-making where applicable.

For a privacy question or request, contact us using the details below. Please describe the request and the contact information connected to it.

We may update this policy when our practices or legal requirements change. The date at the top identifies the latest version.